Dallas House Cleaning FAQ
Our Dallas House Cleaning FAQ was created to help you feel confident before scheduling your service. You'll find answers to the most common questions about pricing, scheduling, recurring cleaning, deep cleaning, our team, and what to expect during every visit. If you still have questions, we're always happy to help.
Insured • Background-Checked • Family-Owned • Serving Dallas–Fort Worth
Dallas House Cleaning FAQ: Booking & Scheduling
How do I request a quote?
Complete our online quote request form with information about your home and the type of service you're looking for. We'll review your request and contact you by text message as soon as possible to recommend the best service and provide a customized quote.
How soon can I schedule my cleaning?
Availability varies throughout the week, but we always do our best to accommodate your preferred date. Contact us early if you need a specific day or time.
Do I need to be home during the cleaning?
No. Many of our clients provide access before the appointment and return to a professionally cleaned home. We keep you updated throughout the process.
How do you contact me after I submit a quote request?
We typically contact clients by text message shortly after reviewing the request. If additional information is needed, we'll also reach out by phone or email.
Cleaning Services
What types of cleaning services do you offer?
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Recurring Home Cleaning
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Deep Cleaning
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Move-In & Move-Out Cleaning
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Home Organization
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Packing & Unpacking
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Concierge Services
What's the difference between a recurring cleaning and a deep cleaning?
A recurring cleaning is designed to maintain an already clean home.
A deep cleaning focuses on accumulated dust, buildup, and neglected areas that require additional attention.
Can I request special instructions?
Absolutely. Every home is different, and we customize each visit based on your preferences.
Our Team
Are your cleaners background checked?
Yes. Every team member is carefully selected, background-checked, professionally trained, and committed to delivering the same high standards of service.
Are you insured?
Yes. We are fully insured to provide peace of mind while we care for your home.
Will I have the same cleaners each visit?
We assign different team members based on availability, but every member of our team is fully trained, background-checked, and follows the same cleaning standards. This ensures consistent quality and a familiar experience every visit.
During & After the Cleaning
How will I know what was completed?
Clear communication is one of the things that sets My Maison Deluxe apart.
After completing your service, we send before-and-after photos so you can clearly see the results, even if you're away from home.
Do you send updates during the cleaning?
Yes. We believe communication is part of great service. We keep clients informed and provide updates whenever appropriate.
Pricing
How much does house cleaning cost?
Every home is different. Pricing depends on factors such as:
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Home size
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Service type
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Home condition
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Frequency
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Special requests
That's why every quote is customized.
Do you provide free estimates?
Yes. Every estimate is complimentary and customized to your home's size, condition, and cleaning needs.
Are there contracts?
No long-term contracts are required. We want clients to stay because they love our service—not because they're locked into an agreement.
Do I need to be home during the cleaning?
No. Many of our clients provide access before the appointment and return to a professionally cleaned home. We keep you updated throughout the process.
What payment methods do you accept?
We accept the payment methods discussed during scheduling. Payment details are provided before your service.
Service Areas
What areas do you serve?
We proudly serve homeowners throughout the Dallas–Fort Worth metroplex. If you're unsure whether we service your area, contact us and we'll be happy to help.